Loyalty Essay Example | Topics and Well Written Essays - 1250 words

A Priori Knowledge of Matters of Fact. Do animals acquire all their Term Paper

From the earlier Knowledge of Matters of Fact. Do creatures obtain all their insight into issues of truth and genuine presence from sense p - Term Paper Example In this sense, Hume views reason as a nature both in people and creatures. My work limits to creature dissuading a couple of studies and correlations with human thinking. Creature activities rely upon two sorts of thinking: in light of understanding and impulses. Thinking and experience The case about thinking capacity being basically unique in creatures and people was dismissed by Descartes by contending that creatures have reason, and finished up it with certain watched practices in creatures. He started with claims about human comprehension, demonstrating some conduct in which creatures look like human, along these lines presuming that creatures should likewise take after people in their thinking (More, 1996). Hume then again differs to this request for contention the other way where plainly expresses that creatures gain from encounters. He refers to certain models ponies realize what statures they can securely jump, and pooches figure out how to fear seeing a whip (EHU 9.2-3; SBN 105). Increasingly finished, creatures don't unmistakably use â€Å"any procedure of contention or reasoning† to make such deductions. Undoubtedly, Hume says that it is â€Å"impossible† for them to do as such, due to their â€Å"imperfect understandings† (EHU 9.5; SBN 106). Thinking and impulses We have found in first kind of creature thinking that it nearly takes after the human thinking. Nonetheless, this is very extraordinary in the second sort of activity. Hume asserts that reason is itself an intuition and this is made exceptional subsequent to thinking about the two sorts of senses: the summed up subjective impulse of reason which is the capacity to relate thoughts in different manners, and the specific intellectual senses that involve information on specific issues of certainty required for the animal’s endurance (Boyle, 2003). Hume refers to a guide to help the last kind of thinking when he says â€Å"a winged creature which picks the area and materials of her home and afterward sits on her eggs for the proper measure of time† (EHU 9.6; SBN 108). Hume contends that such information comes â€Å"from the first hand of nature,† and that we call such information â€Å"instincts† (EHU 9.6; SBN 108). He additionally contends that in spite of the fact that people may wonder about such information, â€Å"their miracle will, maybe, stop or reduce, when they consider, that the trial thinking itself, which they have in the same manner as mammoths, and on which the entire direct of life depends, is only a types of intuition or mechanical power† (EHU 9.6; SBN 108). Thusly, Hume adheres to his contention that the particular senses of creatures are don't contrast from the capacity, both in people and creatures, to reason as indicated by understanding. It is faltering to imagine that people need senses inside and out, they do likewise have impulses which are for the most part depicted in their interests, for ex ample, thirst, hunger, love, hatred and connection to different people. They anyway once in a while use such impulses for endurance which is by all accounts the self evident reality with creatures that have a greater amount of these senses. As indicated by Massey’s (1976), it is plainly an observational issue whether people or some other

Humorist Essay

Amusingness is about an individual mentioning an interesting objective fact that in result makes chuckling and gives diversion to the crowd. In the book titled Status Anxiety by Alain de Botton, the writer says something that the job of amusingness in the public eye is to permit individuals to make statements that others can't or won't state as a result of their job in the community.I concur with de Botton’s proclamation since humor subtly permits individuals to get a message across without agonizing over others looking downward on you due to what you stated, just as furnishing individuals with more consciousness of the bad behavior in the public eye by making them more clear using humor. In essential satire, humor is viably used to deliver a message that is perhaps genuine or disputable by making it entertaining and simpler to understand.De Botton obviously holds fast that humorists are here to delight and stun, however are here â€Å"to pass on without any potential repercu ssions messages that may be risky or difficult to state directly†. In this citation, de Botton states that satire can and is every now and again utilized as a mystery strategy to give musings and perceptions that might be thought of as annoying whenever raised in a genuine way. Steven Colbert for instance, utilizes amusingness to offer genuine remarks about our nation. He expresses his conclusions about the legislature and significant reports anyway does as such with satire to back him up.When discussing the war in Syria, Colbert said that â€Å"Only 29% of Americans need the U. S. to assault Syria †which on the in addition to side implies that 29% of Americans know there is a spot called Syria†. Colbert utilizes cleverness to pass on a message about how badly educated individuals in our nation are. He says this with a tone that additionally infers that by far most of individuals who are â€Å"ill-informed† essentially don’t care by any stretch of the imagination. The fundamental segment of what makes amusingness and satire a basic factor in a general public is that despite the fact that the introduction isn't really paid attention to, the message and thoughts behind the material are in every case simple to recognize.In respects to humor, humorists don’t need to stress over being neighborly or thinking about their crowd. They are permitted and acknowledged as being entertaining for having quality material that contains hostile and express language. Their outstanding notoriety for being careless to its own crowd is the thing that makes humor a compelling apparatus in the public eye. For one, humorists have the capacity and duty of making its crowd snicker. Yet, it additionally has the capacity to permit the crowd to relate the humorist's material to their own contemplations, in this manner permitting them to transparently communicate through giggling and enjoyment.It likewise can possibly move individuals to think from an alternate point of view. Through parody, a humorist can rapidly change one's perspectives or assessments of a specific subject or contention by making that contention all the more engaging and interesting. By making a fundamental message absurd, it makes it simpler for the crowd to comprehend what the message of the material is really passing on. De Botton's assessment of the essentialness of silliness in a general public is valid in that it is vital, in light of the fact that it helps satisfy individuals' diversion and expressive needs, however it likewise fills a need as an instrument of spreading a message to its crowd.

Free Essays on E-business@ Grainger

E-business @ Grainger The Internet is developing exponentially and numerous organizations are hurling sites hoping to make sure about a lot of E-business. A portion of these organizations have blocks and concrete foundations and some solitary exist in the computerized world. In either case, their showcasing endeavors will in all likelihood decide the achievement of their Internet website. The promoting exertion or system for their Internet webpage will no doubt be fundamentally not the same as that of their blocks and cement website. Grainger Industrial Supply is an organization that for the past 70+ years has fabricated its business through its blocks and cement destinations. In 1995, Grainger moved into the computerized world and set up grainger.com. In 1996 Grainger started taking requests on the web and completely inundated itself in web based business. All things considered, it was not until 1998 that the organization perceived the requirement for various promoting methodologies for the conventional branch based business and the new computerized based one. Grainger Industrial Supply began business in the 1920's selling items through an index and in the course of the last 70+ years has consistently developed. The index, which once held 100 things presently, contains more than 81,000 things just a small amount of the all out number accessible for procurement. To help the developing business more than 370 branches across the country have been set up alongside 10 circulation habitats to keep the item streaming. Grainger's showcasing methodology for this business has been to develop deals through index buys and individual selling. Around 732,000 indexes were sent to clients in 1999 and in excess of 1,800 full time outside agents convey the message to clients that Grainger Industrial Supply is prepared to discover answers for their support, fix, and working (MRO) needs (Grainger, Inc., 2000). Another 10,000 branch based workers stand prepared to help the 2.1 million clients in complete their exchanges. While direct mailing of the list and in dividual... Free Essays on E-business@ Grainger Free Essays on E-business@ Grainger E-business @ Grainger The Internet is developing exponentially and numerous organizations are hurling sites hoping to make sure about a lot of E-trade. A portion of these organizations have blocks and concrete foundations and some lone exist in the computerized world. In either case, their showcasing endeavors will in all likelihood decide the accomplishment of their Internet webpage. The showcasing exertion or methodology for their Internet website will probably be fundamentally not quite the same as that of their blocks and concrete webpage. Grainger Industrial Supply is an organization that for the past 70+ years has assembled its business through its blocks and concrete destinations. In 1995, Grainger moved into the advanced world and set up grainger.com. In 1996 Grainger started taking requests on the web and completely inundated itself in web based business. In any case, it was not until 1998 that the organization perceived the requirement for various promoting systems for the conventional branch ba sed business and the new advanced based one. Grainger Industrial Supply began business in the 1920's selling items through a list and in the course of the last 70+ years has consistently developed. The inventory, which once held 100 things currently, contains more than 81,000 things just a small amount of the complete number accessible for procurement. To help the developing business more than 370 branches across the country have been set up alongside 10 dissemination communities to keep the item streaming. Grainger's promoting system for this business has been to develop deals through inventory buys and individual selling. Around 732,000 indexes were sent to clients in 1999 and in excess of 1,800 full time outside salespeople convey the message to clients that Grainger Industrial Supply is prepared to discover answers for their upkeep, fix, and working (MRO) needs (Grainger, Inc., 2000). Another 10,000 branch based representatives stand prepared to help the 2.1 million clients in complete their exchanges. While direct mailing of the index and individual...

Problems in Decision-Making

Problems in Decision-Making Inspiration Print Problems in Decision-Making By Kendra Cherry facebook twitter Kendra Cherry, MS, is an author, educational consultant, and speaker focused on helping students learn about psychology. Learn about our editorial policy Kendra Cherry Updated on April 25, 2019 Portra Images / Getty Images More in Self-Improvement Inspiration Happiness Meditation Stress Management Spirituality Holistic Health Brain Health Technology Relationships View All Each and every day we are faced with a multitude of decisions. Some of these are relatively small, such as deciding what to wear or what to have for breakfast. Others are big and can have a major influence on the course of our life, such as deciding where to go to school or whether to have children. Some decisions take time  while others must be made in a split-second. While we employ a number of different decision-making strategies, we also often fall prey to a number of common fallacies, biases, and other decision-making problems. Discover which decision-making mistakes and obstacles might be influencing the choices you make each and every day. Heuristics Decision-making problems are often the result of relying too heavily on mental shortcuts that have worked in the past. A heuristic is a sort of mental shortcut or rule of thumb that we utilize when making a judgment or decision. These heuristics help to lighten the mental load when we make choices, but they can also lead to errors. Heuristics come with a couple of major advantages. First, they allow us to reach conclusions quickly. Second, heuristics also tend to work quite frequently. But as with all kinds of shortcuts, they can sometimes have disadvantages. They can sometimes lead us to make mistakes and misjudge situations. Two common types of mental shortcuts are: The Representativeness Heuristic: This involves judging the probability of an event based upon how similar it is to our existing prototype of such an event. For example, gamblers often judge the probability that they will win their next game based on whether or not they won the last game. In reality, the games are not dependent upon each other and winning or losing is entirely up to chance.The Availability Heuristic: This involves judging the likelihood of an event based upon how quickly we can call similar events to mind. For example, you might believe that plane crashes are more common than they really are simply because you can quickly think of several examples of high profile airplane accidents. Overconfidence Another problem that can impact decision-making is our tendency to overestimate our own knowledge, skill, or judgment. In a classic experiment looking at this phenomenon, researchers Baruch Fischhoff, Paul Slovic, and Sarah Lichtenstein gave participants a variety of statements that had two different answers. Participants were asked to select the answer they believed was correct and then rate how confident they were in their answers. When people stated that they were 100% confident in their answers, they were only correct about 80% of the time. So why do people tend to be overconfident in their judgments? In a lot of cases, people might not realize how uninformed they are about a particular subject. Essentially, we dont know what we dont know.In other cases, the information we have about a particular topic might simply be wrong or it might come from unreliable sources. One example of this overconfidence is a type of cognitive bias known as the Dunning-Kruger effect. This bias causes people to overestimate their own intelligence and abilities, essentially blinding them to their own incompetence. No matter what the cause, this tendency to overestimate our own knowledge can lead to poor decisions. Imagine that you are traveling to Las Vegas with a friend. Youve been there a couple of times before so you assume that you know the route you should take and you instruct your friend to take a particular exit that you believe is the correct one. Unfortunately, you misremembered the route and the exit turns out to be the wrong one. Your overconfidence in your ability to navigate the route led to the wrong choice and added considerable time on to your journey. Hindsight Bias After something has happened, do you ever look back on the event and feel like you should have known what the outcome would be? In psychology, this tendency to look back retrospectively and easily spot all the signs leading up to a particular outcome is known as the hindsight bias. Sometimes referred to as the I-knew-it-all-along phenomenon, this tendency can lead us to believe that we can actually predict consequences in situations that are really dependent upon chance. For example, a gambler might mistakenly believe that they can accurately predict the outcome of a game of cards. In reality, there is no way that he can know what will happen  since the game is based upon probability. The hindsight bias can cause problems when it leads you to believe that you should have been able to foresee the outcome of situations that really werent that predictable. As a result, you might make future decisions based on the information you learned from past mistakes. Rather than relying on factors related to the present situation, you might find yourself trying to guess the outcome based upon other, possibly unrelated experiences. Illusory Correlation When making decisions, we sometimes see relationships that do not really exist. For example, we might believe that two unrelated events have some type of relationship simply because they occurred around the same time. In other cases, a one-time association between two different variables might lead us to assume that the two are somehow connected. For example, if you have a bad experience with a rude waitress, you might mistakenly believe that all waitresses are rude. This tendency to see relationships where none exist is known in psychology as an illusory correlation. In addition to leading to faulty beliefs, illusory correlations can also cause problems in the decision-making process. For example, imagine that you are interested in getting a new pet but you are not sure which type of pet you might want. A bad childhood experience with a dog might lead you to hold the mistaken belief that all dogs are aggressive and tend to bite. This can influence you as you make your choices about which pet to get, and might lead you to reject getting a puppy even though a dog would likely make a great pet for you. A Word From Verywell While we all like to believe that we make our choices based on logic and rationality, the fact is that there are a number of decision-making problems that can complicate this process. Being aware of some of these potential pitfalls might help you make better decisions in the future.

Customer Management Plan - Free Essay Example

Customer Management Plan Contents Page Our Brand Page 3 The Market Page 3 The Shop Page 3 Servicescape Page 4 Service Service Quality Page 5 Measuring Service Quality Page 5 Service Recovery Service Plan Page 6 Customers Loyalty Page 7 Total Customer Experience Page 7 Customer Feedback Page 8 Customer Use of Service Blueprint Page 10 ReferencesPage 11 Our Brand Rubia Coffee are a new chain of coffee shops that will offer more value per drink than any other chain coffee shop. The way that Rubia Coffee will do this is by offering a large variety of coffee beans for completely different flavours even for those classic orders, happy and enthusiastic staff, a relaxing environment in each shop, and also offer a large range of high quality foods to complement our drinks. Each coffee will be made by a highly trained employee to guarantee a high quality drink. Weà ¢Ã¢â€š ¬Ã¢â€ž ¢ll also offer multiple counters to order at to make sure each customers wait is kept to a minimum. This is rarely offered at other chain coffee shops. The name Rubia comes from the word Rubiaceae which is the name is the all coffee plants fall under as all different strains of coffee plants are in the Rubiaceae family (Hawaii Tropical Botanical Garden. 2013) The Market The UK coffee shop market now has a net worth of  £1.401 (Helena Spicer. 2013). This is predicted to continue rising until at least 2018 according to a Mintel report [1]. The market leader is Costa Coffee with 1656 outlets which is a 27% increase from 2011-2013 whereas Starbucks has 730 units which has decreased from 739 in the same time period. This may be because Costa Coffee has dominated the market and has taken many of the most convenient places for high footfall. In an Infographic report done by Helena Spicer about customers of coffee shops she found that 44% of people enjoyed something that theyà ¢Ã¢â€š ¬Ã¢â€ž ¢ve drank before, 38% said they like something they canà ¢Ã¢â€š ¬Ã¢â€ž ¢t have at home, and 33% of those interviewed buy their drinks based on low prices. However according to this report 27% of customers find the branded coffee shops are not good value for money and 65% of customers go to coffee shops due it ità ¢Ã¢â€š ¬Ã¢â€ž ¢s convenience (Spicer, H. 20 13). Our Target market is those customers whose gross annual household income is above  £25,000 whilst still catering for those that do not meet this by offering a saver menu. The reason this is our target market as 44% of those in this segment go to at least 1 chain coffee shop on a regular basis (Mintel. 2013). The Shop Our shops shall be around the average size of 202 sqm (Edinburgh Council. 2011). This is because these shop are usually placed in easy to access areas. Within these shops there shall be at least 20 seats for customers and 15 tables. This is so the customer can sit with their order and consume it on site if they wish even though many customers take their drinks and/or food off site. Fig 1 Rubia Coffee Layout The design of the average outlet for Rubia Coffee caters for multiple different customers. The stooled area caters for customers that may be by themselves but would like to sit down. The tabled eating area is for customers that are with either a group of friends or a spouse. The Waiting Area is also near the door for those customers that wish to consume their order off site. The arrows in Fig 1 show the flow of customers around the shop. This flow of customers will keep the shop from getting crowded. The design of the average outlet is also beneficial for the emplo yees as well. This is due Servicescape Servicescaping now has a higher significance in the design of any outlet whether it be for retail or service. This is because the servicescape can have a direct and indirect effect of the customer view on the quality of the service (Reimer, A. Kuehn, R. 2005). When designing a shop layout Rubia Coffee find that it is very important to create an atmosphere that the customer find relaxing but also feel like the place they are in has a quality feel to it. This is why in our shops there are relaxing colours such as greens and blues as well as relaxing music in the background. Service Service Quality When looking at service quality you need to look at what impacts service quality. According to Parasuraman, Zeithaml, And Berry there are 5 determinants to service quality. These are tangibles, reliability, responsiveness, assurance, and empathy (Parasuraman, A., Berry, L., Zeithaml, V. 1991) The reliability of the service is the ability to perform the service dependably and accurately. This aspect is when employee training and proper planning is need to make sure that the service is carried out the way it should be. Tangibles for the service quality are the physical appearance of the facilities (Buttle, F. 2009). This includes equipment using for making and preparing the foods and drinks. The staff also come under the tangibles for the service quality. This will ensure that employees are well dressed in the correct Rubia Coffee attire which shows a smart yet friendly persona of the staff. Responsiveness shows the willingness for the employees and manage rs to help customers and provide the efficient service. This will be achieved by high quality training and also the caring personalities of the employees. Assurance is the ability of the employees in ensure trust and confidence in their role shop to the customers with their knowledge. This is also achieve via high quality training and as well as their enthusiasm in their job role. The last part of the SERVQUAL Model is Empathy. This is the individualised attention to customers that Rubia Coffee employee will give to each customer. This could be assisting a person in a wheelchair or if a customer is a regular, acknowledging them when they enter the cafÃÆ' ©. These determinants will be used to keep high levels of service quality. As these determinants are easily understandable. Each manager shall be able to implement new procedures that will keep the standard of each determinant high. Measuring Service Quality Service quality shall be measured by looking at the numbe r of repeat customers an outlet has. As this indicates that the quality of the service that you are providing is satisfactory for that customer to keep returning back to the same outlet rather than finding an alternative. Another method of measure the service quality would be by giving customers a small form with an incentive of a money off voucher for their next purchase. These forms will contain a small amount of questions regarding the determinants of service quality/the SERVQUAL instruments (Berry, L. Zeithaml, V. Parasuraman, A. 1994). These questions shall be a rating system of 1 to 5, with 1 being very bad and 5 being excellent. They will also have spaces for comments in which to improve certain areas of the SERVQUAL determinants. Service Recovery Plan A service recovery plan can be defined as à ¢Ã¢â€š ¬Ã‹Å"all the actions taken by a company to resolve a service failureà ¢Ã¢â€š ¬Ã¢â€ž ¢ (Buttle, F. 2009). To be able to make a Service Recovery Plan we first need to know what the service failure is. When there is a service failure the root cause needs to be identified. As services can fail in multiple of different ways the failure can be from a technical side or functional service quality meaning the service isnà ¢Ã¢â€š ¬Ã¢â€ž ¢t up to standard. Therefore the locus of the failure needs to be found. This will be achieved via customer complaints. After the locus is found the stability of the failure needs to be calculated. Was it just a one off? Or does this happen on a frequent basic? After the stability is calculated it needs to be checked to see how controllable the failure is. Is the failure because of employees not being able to perform correctly or is it due to something that is out of Rubia Coffeeà ¢Ã¢â€š ¬Ã¢â€ž ¢s control. This negative impacts of service failure can be a decline in customer confidence, loss of revenue, and even a decrease in employee moral which may lead to a reduction in employee performance (Komunda, M. Osarenkhoe , A. 2012) To be able to find the locus of the service failure customers need to be able to easily complain about the issue. This process needs to be a well thought-out and planned process to satisfy aggrieved customers (Komunda, M. Osarenkhoe, A. 2012). A customer can complain in two different ways. The first way being the first being public action, and the second being private action. Public action is when a customer send their complaint/s To the firm that the service failure occurred at, Or by complaining to a third party which could a reviewing website Or by taking legal action to seek compensation for the dissatisfactory service. Private action is when a customer either Switches provider of the service. Or by talking about the company with a negative word of mouth. Many customers do not complain about a service failure (Komunda, M. Osarenkhoe, A. 2012) which not only negatively impacts them with receiving a dissatisfactory service but this dissatisfactory service can happen to many other customers as well. This is why is important to make the complaints procedure as easy as possible for the customers not only for their benefit but for Rubia Coffeeà ¢Ã¢â€š ¬Ã¢â€ž ¢s benefit. There will be three different way in which Rubia Coffee shall deal with complaints. This will be by distributive justice, procedural justice, and interactional justice (Buttle, F. 2009). Distributive justice shall be achieved if the customer want a material good for their compliant. This may be another coffee for free or what they ordered or for a discount on their next purchase. They customers may also be satisfied with just a complaint however a free replacement will always be offered. Procedural justice is when the customerà ¢Ã¢â€š ¬Ã¢â€ž ¢s evaluation of the service failure and the attempt to fix this failure is used to try and to fix as well as improve the service failure. However most customer do not wish to fill in a long form or to write letters to the company. A formal letter of apology and a material compensation should be given to the customer if they wish to gain procedural justice. Interaction justice should always be used with customer complaints as interactional justice is when the customer is satisfied with the empathy, politeness, courtesy, and effort that either the employee or manager gives them in order to correct the service failure. The procedure that should be followed when receiving a complaint would be Apologise for the inconvenience of the issue. Offer to replace their order and/or offering a discount on their next order if needed. If the customer still isnà ¢Ã¢â€š ¬Ã¢â€ž ¢t satisfied contact manager for a formal apology from that outlet. The manager should offer more discount if needed. If the customer is still not satisfied the manager should ask them to step to one side to write down what happened from the customerà ¢Ã¢â€š ¬Ã¢â€ž ¢s point of view. Then ask for their personal address for the head office to send them a formal apology on behalf of the company as well as an acceptable level of compensation. Customers Loyalty Many happy customers that are actively buying from one company may feel that the company doesnà ¢Ã¢â€š ¬Ã¢â€ž ¢t value them from the volume of goods that they purchase not being recognised (Peel, J. 2002). There are two different types of loyalty to a company. There is behavioural loyalty and attitudinal loyalty. Both of these types of loyalty are critical to a businessà ¢Ã¢â€š ¬Ã¢â€ž ¢s operation. Behavioural loyalty is when a customer intends to repurchase the same brand to maintain the relationship with that brand. Customers to do possibly for peace of mind due to not having to find alternatives to that brand. The way the Rubia Coffee intend to increase behavioural loyalty is by offering a reliable, efficient, cost effective, and high value for money service thatà ¢Ã¢â€š ¬Ã¢â€ž ¢s second to none. This way more people should intend to repurchase from our brand. As linking back to the views the market has à ¢Ã¢â€š ¬Ã…“27% of customers find the branded coffee shops are not good value for moneyà ¢Ã¢â€š ¬Ã‚ . If we reduce this number significantly more potential customers will buy from our brand by increasing the possible demand for those looking for good value for money. Attitudinal loyalty is when a customer identifies themselves with a brand. This may be due to their business ethics or this may be due to that the brand is in fashion. The way we will do this is by keeping good business ethics buying our supplies at a fair price for small coffee bean farmers and larger corporations. Rubia Coffee also intend to be proactive in future changes in government policies rather than reactive. Being proactive from policy changes shows that our company is able to change for the better without being forced too. The way that Rubia Coffee will reward customers will be by those that are in our loyalty scheme. This scheme will be run by our loyalty cards, our emailing list, and to those that have our smartphone app. Those that are in this sc heme will benefit by getting a free singular purchase after a number of paid purchases and by receiving discounts to certain produce at random time intervals. This way customer will have to monitor our offers to receive the discount when it is released. Total Customer Experience The definition of total customer experience or TCE is a à ¢Ã¢â€š ¬Ã‹Å"totally positive, engaging, enduring, and socially ful ¬Ãƒâ€šÃ‚ lling physical and emotional customer experience across all major levels of oneà ¢Ã¢â€š ¬Ã¢â€ž ¢s consumption chain and one that is brought about by a distinct market offering that calls for active interaction between consumers and providersà ¢Ã¢â€š ¬Ã¢â€ž ¢ (Bernacchi, M. Kesavan, R. Mascarenhas, O. 2006). This means that the customer is fully satisfied with the whole experience that the service provides as they feel like the business truly cares about them and their experience. Total customer experience can be used to increase the amount lasting customer loyalty. As throughout the whole interaction from the customer consuming our service, TCE is always there. The customer consuming our service is shown in the customer blueprint on page 10. The way that Rubia Coffee capture TCE is by providing the best experience a customer can receive for buying from a coffee shop. The way this is done is by a high standard of training for our staff, by employee kind and friendly staff that are also highly productive, an optimal level of technology to make the experience for the customer easier without too much technology being used which could put certain customers off, and also by serving you in an environment that is clean, relaxing and perfect ambiance. Customer Feedback There are a multiple of different ways in which customer feedback can be collected each have their own benefit also the most common demographic of the outlet can determine with method of getting customer feedback is use. Customers can give their feedback through fill ing out a small simple form which shall be placed in a small display case next to each till. This way customers that want to leave feedback can pick up the form and customers wonà ¢Ã¢â€š ¬Ã¢â€ž ¢t feel forced into leaving possible false positive feedback. We wish to reward these people that leave us feedback so random forms will have a mark of them that only appears under UV light which will give the customer a single free drink. Another way in which customers can give feedback is by leaving feedback for a specific outlet on our website. This feedback shall be more in-depth than the form in each Rubia Coffee outlet. If the customer wishes to put their email address on the feedback form they will receive an email thanking them for their feedback and will contain a QR code which they can print off or show on their smartphone to take in any Rubia Coffee outlet and receive a 25% an order. This method of feedback can be more open to false data however the information that is needed t o be inputted into the form limits the amount of false data as a whole new false identity would have to be made and they will also be a limit on how many times a single person can leave feedback per year. This will not stop the customerà ¢Ã¢â€š ¬Ã¢â€ž ¢s ability to complain about an issue in an outlet. Fig 2 à ¢Ã¢â€š ¬Ã¢â‚¬Å" Coffee with beans Customer Use of Service Blueprint References Bernacchi, M. Kesavan, R. Mascarenhas, O. (2006). Lasting customer loyalty: a total customer experience approach.Journal of Consumer Marketing. 23 (7), p399. Berry, L. Zeithaml, V. Parasuraman, A. (1994). Alternative scales.Journal Of Retailing. 70 (3), p203. Buttle, F. (2009). Creating Value For Customers. In: Buttle, FCustomer Relationship Management à ¢Ã¢â€š ¬Ã¢â‚¬Å" Concepts and Technologies. Oxford: Elsevier Ltd. p203-209. Edinburgh Council. (2011).Edinburghà ¢Ã¢â€š ¬Ã¢â€ž ¢s Shopping Centres.Available: https://webcache.googleusercontent.com/search?q=cache:boSxdG_w9koJ:www.edinburgh.gov.uk/download/downloads/id/5261/planning_information_bulletin_2011_no_8-edinburgh_s_shopping_centres_1986-2011+cd=4h. Last accessed 22/04/2014. Figure 1.Rubia Coffee Layout(2014) [Image] At:https://i167.photobucket.com/albums/u135/fredrip/Untitled_zps0dfd611a.png (Accessed on 19.04.14) Figure 2.Coffee With Beans(2014) [Image] At: https://www.freegreatpicture.com/cat/photo-16317 ( Accessed on 20.04.14) Hawaii Tropical Botanical Garden. (2013).Rubiaceae.Available: https://www.htbg.com/search.php?family=Rubiaceae. Last accessed 25/04/2014. Helena Spicer. (2013).Executive Summary Coffee Shops. Pp.1-4.Available: https://academic.mintel.com/sinatra/oxygen_academic/attachment/id=638274seq=1. Last accessed p1-4. Komunda, M. Osarenkhoe, A. (2012). Effects of service recovery on customer satisfaction and loyalty.Business Process Management Journal. 18 (1), p83-85. Mintel. (2013).Who Buys Coffee Out of Home and Where do they Go?.Available: https://academic.mintel.com/display/684220/. Last accessed 20/04/2014. Parasuraman, A., Berry, L., Zeithaml, V. (1991), Refinement and reassessment of the SERVQUAL scale,Journal of Retailing. 67, p.420-450. Peel, J. (2002). New Perspectives on Loyalty. In: Peel, JCRM: Redefining Customer Relationship Management. Woburn, MA: Digital Press. 161. Reimer, A. Kuehn, R. (2005). The impact of servicescape on quality pe rception.European Journal of Marketing. 39 (7/8), p789. Spicer, H. (2013).Infographic Overview.Available: https://academic.mintel.com/download/pdf/report_infographic/638274/. Last accessed 22/04/2014. 1 | Page

Project Gemini NASAs Steps to Space

Back in the early days of the Space Age, NASA and the Soviet Union embarked on a race to the Moon. The biggest challenges each country faced were not just getting to the Moon and landing there, but learning how to get to space safely and maneuver spacecraft safely in near-weightless conditions. The first human to fly, the Soviet Air Force pilot Yuri Gagarin, simply orbited the planet and didnt really control his spacecraft. The first American to fly to space, Alan Shepard, did a 15-minute sub-orbital flight that NASA used as its first test of sending a person to space. Shepard flew as part of Project Mercury, which sent seven men to space: Shepard, Virgil I. Gus Grissom, John Glenn, Scott Carpenter, Wally Schirra, and Gordon Cooper. Developing Project Gemini As astronauts were doing the Project Mercury flights, NASA started the next phase of the race to the Moon missions. It was called the  Gemini Program, named for the constellation Gemini (the Twins). Each capsule would carry two astronauts to space. Gemini began development in 1961 and ran through 1966. During each Gemini flight, astronauts performed orbital rendezvous maneuvers, learned to dock with another spacecraft, and did spacewalks. All these tasks  were necessary to learn since they would be required for the Apollo missions to the Moon. The first steps were to design the Gemini capsule, done by a team at NASAs manned spaceflight center in Houston. The team included the astronaut Gus Grissom, who had flown in Project Mercury. The capsule was built by McDonnell Aircraft, and the launch vehicle was a Titan II missile.   The Gemini Project The goals of the Gemini Program were complex. NASA wanted astronauts to go to space and learn more about what they could do there, how long they could endure in orbit (or in transit to the Moon), and how to control their spacecraft. Because the lunar missions would use two spacecraft, it was important for the astronauts to learn to control and maneuver them, and when required, dock them together while both were moving. In addition, conditions might require an astronaut to work outside the spacecraft, so, the program trained them to do spacewalks (also called extravehicular activity). Certainly, they would be walking on the Moon, so learning safe methods of leaving the spacecraft and re-entering it was important. Finally, the agency needed to learn how to bring the astronauts safely home. Learning to Work in Space Living and working in space is not the same as training on the ground. While astronauts did use trainer capsules to learn the cockpit layouts, perform sea landings, and do other training programs, they were working in a one-gravity environment. To work in space, you have to go there, to learn what its like to practice in a microgravity environment. There, motions we take for granted on Earth produce very different results, and the human body also has very specific reactions while in space. Each Gemini flight allowed the astronauts to train their bodies to work most efficiently in space, in the capsule as well as outside it during spacewalks. They also spent many hours learning how to maneuver their spacecraft. On the downside, they also learned more about space sickness (which nearly everyone gets, but it passes fairly quickly). In addition, the length of some of the missions (up to a week), allowed NASA to observe any medical changes that long-term flights might induce in an astrona uts body. The Gemini Flights The first test flight of the Gemini program didnt carry a crew to space; it was a chance to put a spacecraft into orbit to make sure it would actually work there. The next ten flights carried two-man crews who practiced docking, maneuvering, spacewalks, and long-term flights. The Gemini astronauts were: Gus Grissom, John Young, Michael McDivitt, Edward White, Gordon Cooper, Peter Contrad, Frank Borman, James Lovell, Wally Schirra, Thomas Stafford, Neil Armstrong, Dave Scott, Eugene Cernan, Michael Collins, and Buzz Aldrin. Many of these same men went on to fly on Project Apollo. The Gemini Legacy The Gemini Project was spectacularly successful even as it was a challenging training experience. Without it, the U.S. and NASA would not have been able to send people to the Moon and the July 16, 1969 lunar landing would not have been possible. Of the astronauts who participated, nine are still alive. Their capsules are on display in museums across the United States, including the National Air and Space Museum in Washington, D.C., the Kansas Cosmosphere in Hutchinson, KS, the California Museum of Science in Los Angeles, the Adler Planetarium in Chicago, IL, the Air Force Space and Missile Museum at Cape Canaveral, FL, the Grissom Memorial in Mitchell, IN, the Oklahoma History Center in Oklahoma City, OK, the Armstrong Museum in Wapakoneta, OH, and the Kennedy Space Center in Florida. Each of these places, plus a number of other museums that have Gemini training capsules on display, offer the public a chance to see some of the nations early space hardware and learn more about the pro jects place in space history.

A Stranger Among Us - 648 Words

A Stranger Among Us A Stranger Among Us is a movie that displays many aspects of ethnicity, and how many different groups of people interact and adapt to each other’s difference. There is a murder and a detective named Emily Eden has to place herself into a Jewish community to help solve this murder. In the film there is several groups displayed and many different perspectives, along with an ethnic neighborhood and lots of learning about the Hasidic culture, and Detective Eden made some crucial mistakes in unraveling the murder. Also, this is a movie that is beneficial to everyone in our class. The groups in the film are not only ethnic groups but also groups involving occupations. There are two main ethnic groups that interact in the†¦show more content†¦iel cannot do the things that she wants himShow MoreRelatedA Stranger Among Us811 Words   |  4 PagesIn the movie, â€Å"A stranger among us†, it is vivid that there are three ethnic groups that are represe nted. The first group of people is the Jewish religious people who are from the Hasidic sub group of the Jewish religion. The second group of people represented in the movie are the mobsters who detective Eden refers to them as â€Å"scumbags†. The third group of people are the citizens of Brooklyn like detective Eden herself, her father, the boyfriend and other police men. All these groups play a significantRead MoreFilm Paper on A Stranger Among Us660 Words   |  3 PagesFilm Paper on A Stranger Among Us In the movie A Stranger Among Us there are several characters that have their lives impacted by the events in the film. One such character is Ariel. Meeting Emily Eden, the murder of his best friend, and finding out who actually had a hand in the murder all has a profound impact upon Ariel. After Ariels best friend is reported missing, the NYPD sends detective Eden to the community to help and find out why he is missing and where he is. When they firstRead MoreJoseph P. Lawrencesocrates Among Strangers 1442 Words   |  6 PagesJoseph P. Lawrence. Socrates Among Strangers. (Evanston: Northwestern University Press, 2015) An interesting and provocative take on the life of Socrates, Socrates Among Strangers takes the eminent Greek philosopher out of the comfort of Greece and into strangeness of the World. All throughout this modest endeavor the prevailing question of what or whom a stranger is and whether this stranger can be discerned is tackled with great enthusiasm. With an almost impeccable success we the viewers are thrustRead MoreHospitality As A Code Of Conduct1074 Words   |  5 Pagesdeeply embedded in ancient Greek culture. Hospitality was very important and seen as a code of conduct. The term used to describe the concept of Ancient Greek hospitality was xenia. Xenia is basically the generosity and courtesy shown to guests, strangers, or those far from home. Xenia consists of two rules. The first rule is from host to guest, in which the host must be hospitable to the guest and provide basic needs (food, drink, and a bath). The host also has to hold all questioning until afterRead MoreA Commu nity Of Nobodies Of The Modern World864 Words   |  4 PagesJesus is among them. As authentic disciples, we should question ourselves that where their places are in our ministry. What are locking our sight and our mind to see and reach them? Being with, converting to, working from, and serving at the margins are what Jesus did to enter deeper into human world. From divine to human, from human to stranger, and from stranger to obedient death, and from suffering to glory, Jesus became incarnate among us as both humanly divine and divinely human. He shows us theRead MoreXenophobia Essay892 Words   |  4 PagesFear is an emotional response to a perceived threat that can harm us. With fear, the body undergoes a significant amount of pressure from other induced emotions, including stress, anger, and anxiety. In these situations, the body will instigate the fight or flight response, in which the user will fight or escape from the threat. Fear surrounds us everyday and can be caused by variety of sources: from spiders to snakes and from public speaking to heights. However, there is one fear that my discussionsRead MoreNo Men Are Foreign1717 Words   |  7 Pagesforeign tell us that we should not consider anyone as foreign or strange. Humanity is the same all over the world and in harming anyone we are harming ourselves. This poem emphasizes the fact that men might belong to different races, nations, but are basically bound by a common bond i.e. they all feel pain when hurt and shed tears on the loss of someone close and wars should not break this common bondage. In destroying another country we are destroying our own Earth. The poem tells us to look uponRead MoreAnalysis Of Among Strangers By Jude Dibia1183 Words   |  5 Pagesincluding â€Å"Among Strangers†, â€Å"Growing My Hair Again† and â€Å"The Third and Final Continent† exemplify the importance of culture. â€Å"Among Strangers†, a short story written by Jude Dibia, depicts just how critical language, one of the most important aspects of culture, is to a one’s life. It tells about a Nigerian boy who lives with a family who often speaks their native languages; both of which, he is not familiar with. The narrator states My father spoke only English when he was at home with us becauseRead MoreLiving with Strangers Analysis1219 Words   |  5 PagesB. Living With Strangers In 2011 8,244,910 people were living in one of the United States’ most famous cities: New York. New York has the highest population density in the United States with over 27000 people per square mile and it is estimated that 200 languages are spoken in the city. In a city with so many people, different cultures, and languages converts may have difficulties with growing accustomed to a city full of strangers. The American novelist and essayist, Siri Hustvedt, debatesRead MoreWhy Would We Choose to Not Help During a Crisis? Essay1128 Words   |  5 Pagesare our actions just misunderstood? Barbara E Reid is a professor of New Testament studies and she wrote an article about the kindness of strangers for the periodical America Press. In the first paragraph the article explains some of the reasons we may not stop to help a stranger. â€Å"There are all kinds of good reasons for not stopping to help a stranger: I have other pressing obligations. It’s dangerous—what if the robbers are still lurking and attack me? I don’t have any professional skills

The Generation Of Generation And Student Loan Debt

Generation X faces many issues unique to their generation, technology was advancing, and computer were becoming more affordable and widespread. They faced both social and ecological issues, with advances in medicine that caused the generation before them to live longer, and being the one of the first generations to be effected by student loan debt. Generation Xers are often known for their high level of skepticism and their â€Å"what do I get out of this† attitudes. They are considered to be the first generation of â€Å"latchkey† kids, or kids without much boundaries. During the 60’s and 70’s divorce rates were at an all-time high, so many of the children of this generation were exposed to large amounts of divorce (Schroer). Which might explain for the high levels of skepticism and freedom they had. It seemed they also didn’t care much for politics sense they had the lowest voting participant rate of any other generation. Generation Xers are ofte n referred to as the Baby Bust generation. They were born 1965- 1976, now many Gen Xers find themselves having large amounts of responsibility. Having to take care of the now retiring Baby Boomer generation and the still young Millennia Generation. At this point they have all reached middle age and most are at the height of their professional careers. Gen Xers are the least represented generation, they are often looked over in regards to marketing and statistics. They are the demographic bridge between the more conservative Baby BoomersShow MoreRelatedStudent Loan Debt Is A Controversial Topic For Young Adults987 Words   |  4 PagesStudent loan debt is a controversial topic for young adults. Many high school students and young adults are afraid of entering college, in fear of being under huge amounts of debt. Although there are programs to help them tackle these debts, some students still find it hard to live comfortably and are struggling to get by. Student loan debt negatively affects many young adults who are finding it hard to overcome, and even though there are programs for student loan forgiveness, the local economy continuesRead MoreStrapped: Why Americas 20 and 30 Somethings Cant Get Ahead1362 Words   |  6 PagesStrapped: Why America’s 20-And-30 Somethings Can’t Get Ahead Tamara Draut Strapped: Why America’s 20 and 30 Somethings can’t get Ahead. She is a part of generation X, which gives her firsthand experience about the subjects covered in the book. Her studies and writings focus on the growing economic insecurity, rising debt among citizens and declining opportunity that now characterize American society. The book consists of seven chapters. In which Draut focuses on young adults and the problemsRead MorePursuing The American Dream Of Graduating College Essay1241 Words   |  5 Pagesrising economy. With student want to be successful in life they will need an education to a degree, which will land you a decent job in life. The problem is when the cost of gaining that degree outweighs the financial advantage to the career. Many of people are not able to pay for college out of their pocket. The result of this is that students seeking higher education are forced to take out an enormous amount of student loans. College tuition is on the rise, and a lot of students have difficulty payingRead MoreGeneration Y : A Whole New Reality1069 Words   |  5 PagesGeneration Y, of which I am a part, is faced with a whole new reality in today’s world with regard to the increased cost of housing and tuition for example. Also, we face the increased cost of tuition, and face difficulty when tr ying to find and maintain a job after completing post-secondary education. â€Å"We find that because of the difficulties facing millennial [generation y], they are delaying these important life decisions, like getting married, buying a home, starting a family† (Goodman, L., 2015Read MoreGeneration Y : A Whole New Reality996 Words   |  4 PagesGeneration y is faced with a whole new reality in today’s world with the increased cost of housing and tuition, my generation [y] is faced with a web of issues that we need to correct. Also, my generation faces the increased cost of tuition, and faces difficulty when trying to find and maintain a job after completing post-secondary education. â€Å"We find that because of the difficulties facing millennial [generation y], they are delaying these important life decisions, like getting married, buying aRead MoreGraduation Speech : Millennials And College Debt 1485 Words   |  6 Pages 11 English III B May 28, 2016 Millennials and College Debt Everyone has a dream, and in America, when someone reaches the financial and ethical position they desire to achieve, it is referred to as reaching one’s American dream. For numerous amounts of people, the American dream involves life events such as finding a stable career or job, buying a house, getting married, having children, and nurturing a future generation. While an individual’s dream may differ from another’s, mostRead MoreWhy Is Not Student Loan Forgiveness?1161 Words   |  5 PagesStudent loan forgiveness remains such a vital topic to many individuals because the exorbitant costs of post-secondary education require a majority of students to take on debt in order to simply improve themselves and advance intellectually. Thousands of students are graduating college every year, each with several thousands of dollars in debt. This area is important to research because it will provide insight into the futures of all college students immersed in the deep debt that appears to consistentlyRead MoreThe Issue Of Financial Success982 Words   |  4 Pagesborn from 1946-1965) generations simply found that success by attending college and obtaining Bachelor’s Degrees or higher (â€Å"Generations†). The action of obtaining a degree was rewarded by employers with a high rate of starting pay in the field they desired, which led to a comfortable financial situation, while also the pursuit of their dream job. Millennials (those born from 1977-1994) are facing a different situation. Financial success in America is often defined as living debt free, with enough moneyRead MoreThe Generation Of Financial Struggle1506 Words   |  7 PagesGeneration Uncommitted: The Generation of Financial Struggle It is now commonly known for the current young generation to be known as the generation that is continuously suffering from an ongoing economic conflict of debt that may grow even worst in the future. The scholars of the Research Network on Transition to Adulthood used hard data to claim that economic factors far outweigh the psychological ones noting â€Å"The current changing timetable of adulthood has given rise to a host of questions aboutRead MoreAnalysis Of The Writing And Performance Of My Town Hall Speech1570 Words   |  7 Pagesme. Questions 1, 18, and 20 provide information about the audience’s knowledge of the current state of debt in Ohio, as well as allowing the audience the opportunity to contribute information about any debts that they have incurred. The results for each of these questions are particularly beneficial to my topic, as it pertains to debt among the millennial generation, which includes the students who participated in the survey. For example, in question 1, over half of the respondents indicated that

A Summary of the National Response Framework Essay

A Summary of the National Response Framework Amber Cotà © Pikes Peak Community College Abstract The purpose of this paper is to become acquainted with the evolution of national incident response over the last twenty years in America; and henceforth, gain a better understanding of the current multi-agency/multi-discipline approach to national disasters and emergencies. This summary briefly reviews the history of federal planning documents over the past twenty years as context for the present day, National Response Framework; and then highlights the response doctrine and its five principles, as it seems to encapsulate the National Response Framework overall. â€Å"Response doctrine†¦show more content†¦(NFP, January 2008, page 2 and 12) The NRP formed the basis for how the federal government would coordinate with state, local and tribal governments and the private sector during the response to a national incident. It was the cornerstone for the eventual maturation to the National Response Framework. The NRP brought together best practices from a range of disciplines including: homeland security, emergency management, law enforcement, firefighting, public works, public health and the private sector and integrated them into one unified structure. This unified structure provided the ability to coordinate federal support to state, local and tribal incident managers. (NFP, January 2008, page 12) President Bush’s Homeland Security Presidential Directive Number 5 also ordered the development of the National Incident Management System (NIMS), which continues to bring together federal, state, local and tribal emergency responders into a single system for managing incidents. The NIMS enables responders at all levels to work together more effectively to manage domestic incidents no matter what the cause, size or complexity. (Homeland Security Under Secretary Kicks Off National Response Plan Workshops In D.C. April 15, 2005) The National Response Plan was then renamed the National Response Framework in 2008, to better align the documentShow MoreRelatedA Research Study On Regulatory Environment766 Words   |  4 PagesThe State TBLCP manages TB activities at the state level and ensures TB interventions are implemented with the framework of the National guideline. †¢ Quarterly TB data collected from the state TBLS is collated, analyzed and findings are disseminated to the Federal and Local Governments, as well as partners within the state. †¢ There is no policy requiring PHP to notify the state or national level on TB cases †¢ There is no policy on the regulation on the sale of anti TB drugs in the non-public sectorRead MoreWhy Marijuana Should Be Legal1379 Words   |  6 Pagesthe National Drug Strategy 2016-2025 cannabis is mentioned as a priority drug as it is the most common used illegal drug (Intergovernmental Committee on Drugs 2015). As the recent news that the Australian government is planning to legalise growing of medical cannabis there a gap in the policy of how to regulate medical cannabis and cannabis used as an illicit drug (Yaxley 2015). Collins’s simple tool for policy making The theoretical framework that is used in this paper is Collins’s framework, whichRead MoreStatutory Frameworks, Code Of Practice And Guidance Regulating The Service Provision987 Words   |  4 Pagessocial care setting. There are many statutory frameworks, code of practice and guidance regulating the service provision in health and social care setting. The local Authority Social Service and National Health Service (England) Complains regulation 2009 (amendments) is the statutory regulation provide guidance on local authority in terms of how to manage complain. The Local authority here refers local council, and the National Health Service refers national public hospitals in the England. In the amendmentsRead MoreEmergency Preparedness and Disaster Response in Schools979 Words   |  4 PagesEmergency Preparedness and Disaster Response in Schools Jennifer Cox Walden University NURS 4010 Section 06, Family, Community, and Population-Based Care May 5, 2013 EMERGENCY PREPAREDNESS AND DISASTER RESPONSE IN SCHOOLS The professional nurse uses clinical judgment and decision making skills to provide appropriate nursing care and collaborates with other health care professionals responding to the emergency or disaster. The purpose of this paper is to outline the professional nurse’sRead MoreAn Examination of Emergency Management Planning, Procedures, and Analysis of the 9/11 Scenario1408 Words   |  6 Pagesfederal levels. This work will then compare and contrast todays emergency management planning to that before the incident of September 11, 2011. I. Four Phases of Emergency Response Plan There are reported to be four phases of an emergency response plan including the phases of: (1) Preparedness; (2) Mitigation; (3) Response; and (4) Recovery. (ALN Magazine, 2012, p.1) The preparedness and planning stages involves preparations that are needed to deal with an emergency or disaster including writtenRead MoreBOFFI (A): MANAGING INTERNATIONAL IN LUXURY GOODS Essay3354 Words   |  14 Pages 2 Executive Summary – Setting of Context. (to be no more than one page) Ability to effectively present the aim of the management brief. Giving a clear structure of the brief and arguments with an explicit identification of areas of analysis and evaluation supported by relevant background information of the case study organisation INADEQUATE LIMITED ACCEPTABLE PROFICIENT ACCOMPLISHED EXEMPLARY Very brief attempt at an Executive Summary. 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The emerging accounting problems were not being investigated and solved quickly enough by the part-time members. (Schroeder Cathey, 2010, p. 8) The Financial Accounting Standards Board (FASB). Due to the growing criticism of the AccountingRead MorePhysical Activity in Primary School Children Essay1559 Words   |  7 Pageseffort across all sectors of the community including teachers, schools, GP’s, education and local government authorities, non- government agencies and the wider public, voluntary and community sectors, parents and carers, (Bauman et al, 2002). A national approach of mixed strategies is thought to yield optimal results in reducing the incidence of obesity at the population level. Policies, resources, projects and campaigns designed to promote three key issues; 1) physical activity, 2) nutrition andRead MoreCritical Evaluation Of Journal Article1647 Words   |  7 PagesIntroduction This paper will critically evaluate the above journal article in question and offer appropriate views and aspects that have been ignored by the author in this study. Initially, a brief summary of the article will be outlined, followed by an analysis and evaluation of the theoretical framework that the article is based upon. Afterward, this critique will examine the methodology used and how it could be improved, and finally, the paper will consider the implications of the article. Overview

Lots of things Free Essays

What the services and facilities people will look forward to? There are lots of things to consider among the industry. Let cannot do well with only one organization. It Just likes a intangible product, if you want attract people to choose that you must need to do well prepared for their planning , delivering, advertising. We will write a custom essay sample on Lots of things or any similar topic only for you Order Now 2. The structure of the travel, tourism and hospitality Industry First of all, there are so many different aspects to define the tourism Industry . Most of us will follow the definition from the World Tourism Organization (WTFO). It defines Tourism as one activities of human traveling to and staying in places outside their usual area for not more than one year for leisure, business, and other purposes. And in side the Tourism, it related to many parts of business and organizations to promote the tourism product. They consist three sectors from the tourism environment. There are public sectors, private sectors and voluntary sectors. The public sectors mean the government of the country involved in the industry of tourism directly or indirectly, for example, the National Tourism Organization (ONTO). What the public sectors to do s by directly building the facilities and destinations or training the people who work related to the Industry Indirectly. And what the public sectors done will make a widely range of Influence to the relevant travel Issues all around the world-Next the private sectors covers all the commercial businesses Like the chain hotels, airlines, restaurants or even the tour operators-This kind of sectors’ purpose is making money and it can contains all levels of distribution chain, which means the private sectors can be a suppliers, wholesalers and the retailers at the same time. What’s more is the voluntary sectors, they are not the organization pursuing profit compared to the private sector. Let represents the specific interests of the members in the group and formed a unique purpose to promote the tourism. For example, the National Association of Travel Agents Singapore, it promotes and enhance cooperation between the travel agents, playing an important role of negotiating for members and to make the public understand the services which the members can provide which Is a guarantee of competence-And besides the tourism, the part of travel also can be operated to many kinds of way-Sea travel Like the cruise trip, people choose the cruise instead of flight because it provides everything you need from entertainment, beautiful views of countryside and even the traditional local spot of the destinations. Air travel is so common to describe, by the airplane people can go another place with the shortest time and figure out international, cultural different backgrounds. And domestic road travel provide a convenient way for the visitors that they can go anyway in the country, driving by themselves which not limited by time or money else. What’s more, the hospitality industry according to different sized operations,different customers can divided to many kinds of sector. For instance, the accommodation, gambling, holidays park,events,visitors attraction and so on. For example, the Singapore Airlines takeovers the Jetsam Airlines to make their customers have more choices of flight lines. Instead of horizontal integration, vertical integration is make the company gets greater control and it involved in different levels of operations. Compared to backward vertical integration, forward vertical integration is more common. It is mean the company buys the further down equines under then distribution chain. On the other hand is mean that the forward vertical integration gaining more closer to the consumer. For example, the Airline company takeover the travel agent to obtain well control the distribution and plan, organize more efficient, profitable package for the company. Backward vertical integration mean the company buy upward business and it is moving further from the customers. For example, the Thomas Cook Holidays setting up Thomas Cook Airways. In conclusion, we can find that the integration leads to more control and benefit to one business. How to cite Lots of things, Papers

The Importance of Scenography in Miss Julie and A Dolls House Essay Example For Students

The Importance of Scenography in Miss Julie and A Dolls House Essay The work of a playwright is customarily evaluated in terms of the interaction between the elements of literature such as setting, character, theme, plot, and style. Scenography, which deals with the physical materiality of a production, is probably the farthest away from the literal and abstract contents of a drama elements which have traditionally gained the most attention and appreciation from audiences and critics alike. It is an aspect often undermined upon reading a play, despite its importance in enhancing dramatic effect and capacity to generate and convey ideological ideas to the audience. Both Strindberg and Ibsen wrote carefully visualized, highly charged mise-en-scene into their plays that serves a double role on one hand, it is a functional construction assisting the actors work, while on the other hand, it is aimed at concretizing the psychological states and spiritual conditions of the characters. The arrangement of space and visual environment around the characters, as well as the use of props in both A Dolls House and Miss Julie can be seen as metaphoric parallels into Noras, Miss Julies and Jeans emotional struggles. Miss Julie takes place over a very short time interval in the kitchen of the Counts country house. Although the kitchen is the only room visible on stage, there are numerous references to the Counts rooms on the upper floor that allude to the social order ruling over the life of the inhabitants of the household. Thus, Strindbergs choice of the kitchen as the set of the play may be understood in terms of the hierarchy of social class found in society at the time. Having Julie placed in this context symbolizes her repudiation of the upper-class aristocracy to which she belongs. The kitchen is the place for lower class women Kristin, and it belongs to the house under an invisible masculine rule the Count. Julie is trapped in the kitchen because she cannot accept her place in society. The situation in the play creates a trap from which Julie can make no honorable exit once she has degraded herself by sleeping with Jean. This is due to the fact that Julie cannot exist as herself in either of the two worlds she is caught in between. She cannot cast aside her honor, the principles she has been taught to respect and around which she has built her life, nor can she conform to societys expectations. Near the end of the play, after the Count calls for his coffee and boots, Julie realizes the impossibility of her situation, and she begs Jean to order her to act: -Oh, Im so tired; I cant bring myself to do anything, I cant repent, cant run away, cant stay, cant live cant die! Help me, now! Order me, and Ill obey like a dog! Do me this last service, save my honor, save his name! 1 It is evident from the manner of speech and the broken phrases that Julie finds herself on the brim of hysteria and effectively, lacks the power to commit suicide. Words like help, cant act reflect her incapability to think or act; to a certain extent, it seems as if Julie carries the prison in which she finds herself, in her personality. This idea is also symbolized by the birdcage, which she cannot leave behind. The privileged position Julie benefits from is valid only as long as she remains in her golden cage, in accordance with the societal norms of the time. She cannot adapt to a new environment outside of her world, just as her siskin, Serena, cannot be removed from her cage and must be slaughtered.

The Youth Mentorship Program ( Ymp ) Essay Example For Students

The Youth Mentorship Program ( Ymp ) Essay YWCA’s Youth Mentorship Program (YMP) is designed to promote positive youth development and leadership while combating issues leading to increased drop?out rates, teen pregnancy rates, and juvenile detention rates facing the enrolled youth in the program. YMP’s strength lies in its unique family?oriented atmosphere. Mentors act as role?models and tutors while interacting with the families of each participant in order to provide the best possible service to each youth. For many of the youth that we serve, that steadying presence over their formative years is the most stable thing in their lives. By providing a structured study environment, enrichment activities, character development, and tutoring we promote success in school, development of social skills, and a sense of ownership in the community through community service. We will write a custom essay on The Youth Mentorship Program ( Ymp ) specifically for you for only $16.38 $13.9/page Order now This program also encourage kids to be alcohol and drug free. YMP features activities which feed both the mind and the body including enrichment activities in health, science, computers, and the arts; and recreational activities like soccer and dance. All youth services focus on building leadership and taking personal responsibility for one’s own actions and situation. Additionally, the gender?specific mentorship programs for middle?school youth deal with a number of social issues such as body image and coming of age in a sexualized society. Needs StatementThe underachievement of minority youth from disadvantaged neighborhoods is a pervasive educational issue this community is facing. The YWCA examined the contextual effects of neighborhood disadvantages on the academic achievement youths. Utilizing hierarchical linear modeling techniques in analyzing 79 neighborhoods, we found when we controlled for student. .students, at-risk youth and the unemployed. The YWCA Berkeley/Oakland is the only organization in Berkeley through which you can reach this breath of population.The Board and volunteers of the YWCA Berkeley/Oakland represent a great variety of employment fields, academic majors, and interests. The diversity of the Board of Directors, volunteers and staff reflects that of our community. The board members range in age from the 20s to the 80s, with many religions and most ethnic, racial, and socio-economic groups represented. This diversity in all areas is reflected in our volunteer and staff groups as well.The YWCA Berkeley/Oakland staff is hard working, well-educated and extremely committed to social service and the goals outlined in our mission. Each staff member is uniquely qualified for her position and all of our programs benefit from the diversity of our staff.

What Essay Topics Are On The GED?

What Essay Topics Are On The GED?The topics that are on the GED examination are wide ranging and can include anything that you wish. You may be curious as to what subjects you can expect to write about on the GED test, so you will want to find out about the subject matters that are considered for the exam. Some of the common topics that will be considered on the GED include math, science, English, history, and social studies.Who says that all students have to write essays for a GED? Since it is not required, many students choose to write some essays on their own instead of taking the GED course. They may choose to take up employment or go on an internship, in which case they may consider doing some work or research on their own time instead of spending class time on a topic.Who said that students have to write about their own life or experiences? This is especially true if there is a time limit on how long students must write about what they know about. For example, if there is a dea dline, students may find themselves compelled to put more time into writing their essays to get around the deadline.Should students use the GED tests as an opportunity to practice writing different topics? Many students feel that they do not need to write down the topics that they think they will write about since the GED examinations are multiple choice questions and don't require much analysis or thinking. This is simply not true.These types of exams do not allow students to just write their responses and look at what the test taker thinks they should answer. Instead, these exams require the student to read the questions, answer them, and write the answer on the test paper. Therefore, it is best to become familiar with these types of concepts before the GED tests.In addition to this important reason, it is important to note that the GED test does not focus on the writing skills necessary to write the exams. Instead, it is primarily about the ability to read and answer the test que stions correctly. Therefore, students who do not know much about grammar or word selection will not be able to show their abilities as much on the GED.Some of the most common topics that will be chosen for the GED are either math science, or a variety of social studies. Some students will choose to write about history, others will write about a variety of different topics. Regardless of the topics that are chosen, the goal of all the GED students is to pass the test, not to write about their experiences or thoughts.Writing and reading are two of the most important parts of the test. Therefore, it is a good idea to become familiar with the topics that are on the GED. Some students choose to write about things that interest them, while others may have no preference as to what topic they choose to write about.

Fungicides Market Trends Forecasts to 2019 Essays

Fungicides Market Trends Forecasts to 2019 Essays Fungicides Market Trends Forecasts to 2019 Essay Fungicides Market Trends Forecasts to 2019 Essay Fungicides Market by Type (Benzimidazoles, Dithiocarbamates, Phenylamides, Chloronitriles, Strobilurins, Triazoles,), by CROP Type (Cereals Grains, Oilseeds Pulses, Fruits Vegetables), by Geography – Global Trends Forecasts to 2019 The fungicides market has grown exponentially in the last few years and this growth is expected to continue. Numerous factors such as high cost of seeds, ease of application, modern production practices, new product offerings, increased availability, and increasing threat of fungal infections are the major causes of the increasing demand for fungicides. Fungicides inhibit the growth of pathogens so that plant tissues that provide carbohydrates to the grains are protected from damage. They are applied to the seed, in the furrow or directly onto the leaves and stems, as foliar sprays. The best approach to protect these tissues is by applying fungicides to seeds or as soil treatments or sprays during stem elongation. This helps in reducing the growth and reproduction of the fungus. Fungicides are better at protecting diseases than eradicating them. Early treatment given to crops can reduce the amount of airborne pathogens spreading from one crop to another. The European Union as well as the FDA (U.S.) is keeping a strict vigil on chemicals used in fungicides. Due to these restrictions, extensive investigation and progress is undertaken by key players to develop more environment-friendly fungicides as well as utilize biological sources for manufacturing them. : Complete report available @ rnrmarketresearch.com/fungicides-market-by-type-benzimidazoles-dithiocarbamates-phenylamides-chloronitriles-strobilurins-triazoles-by-crop-type-cereals-grains-oilseeds-pulses-fruits-vegetables-by-geog-market-report.html Companies are entering into distribution agreements to gain access to unexplored markets in the Asia-Pacific, Latin American, and the Middle Eastern regions. Reputed companies such as Bayer CropScience (Germany), BASF (Germany), Syngenta (Switzerland), and DuPont (U.S.) are investing in greenfield ventures in emerging economies to reap the benefits of low-cost

How Many Times Can You Take the ACT

How Many Times Can You Take the ACT SAT / ACT Prep Online Guides and Tips If you keep improving every time you take the ACT, should you take it as many times as you canto get the highest score?Even though you can take the ACT up to 12 times, that doesn't necessarily mean that you should. Let's look at when you should retake the test, and when it's time to pack up and call it a day. How Many Times Can You Take the ACT? You are allowed to take the ACT up to 12 times. Of course you're limited by time and test dates, so actually taking the ACT 12 times would involve multiple retests every year. The ACT is administered seven times a yearin September, October, December, February, April, June, and July. Most of you reading this are probably wondering, "Why on earth would I take the ACT 12 times?!" I agree that this would be a bit excessive, but there are definitely good reasons to take the ACT at least more than once. Why You Should Take the ACT More Than Once The fact of the matter is, students almost always improve when they retake the ACT.But why? For one, sitting for the real test is valuable experience. Doing this helps you gauge your level and identify your areas of weakness so you'll know exactly what you need to study in order to do well. The real test also gives you experience with handling test-day pressures, fromwhat you need to bringto managingyour time on each ACT section. If you get stressed out about the test, you can use your experience to figure out ways to calm your nerves and stay focused. If you end up scoringmuch lower than expected on the ACT, you might have had a fluke test day. Maybe you were tired or ill that day, or got unlucky with the reading passages or essay question. If this happens, you should register to take the test again on the next available test date. Since the ACT lets you choose which score reports you send to colleges, you generally don't have to worry about your colleges seeing fluke test scores or how many times you sat for the test. You can just send the scores from your best sitting. Some colleges superscore the ACT if you send score reports from multiple sittings, meaning they'll take your highest scores by section and recombine them to make a new, highest composite score. Schools that do this include Tufts, MIT, Boston College, and Amherst College. If your schools have a superscoring policy, you might want to build up your score by focusing on one or two sections at a time. You could really focus in on Math and Science on one test date, and then do most of your prep in English and Reading for the next date. That said,you shouldn't completely dismiss the other sections,as large score fluctuations could raise red flags. Another reason to be wary of neglecting a section is that some schools, even those that superscore, request to see all your scores. Only a small number of schools want you to send all your scores from every time you took the ACT and trust that you'll abide by this expectation. These schools include the following: Yale Boston University Pomona Stanford Columbia Brown Cornell Washington University Hamilton College Research your school's standardized testing policy to find out exactly what they want to see. If they want you to send all your ACT scores, you might think twice about taking the ACT more than six or so times, as this might send the message that you're not taking the test seriously or are really struggling to improve your scores. Besides how it might look to schools with "send all scores" policies, what are some other reasons to be cautiouswhen you answer the question, "How many times can I take the ACT?" How to Avoid Taking the ACT Too Many Times For most students, I would say that taking the ACT more than six times might be taking it too many times. If you find yourself registering to test again and again, pause to reflect on your approach. Are you dissatisfied with your scores? Are you not taking itseriously? Instead of taking the ACT again and again, here are some tips for what you can do instead. #1: Focus On Effective Test-Prep Methods If you continue to be unhappy with your ACT scores after repeated attempts, reevaluate your approach to test prep. While taking the ACT is a valuable experience, it is not going to take you far if you don't couple with it with purposeful, efficient studying. Start bycustomizing your studying so that you're identifying your weaknesses and filling in any gaps in knowledge. Rather than studying everything at once, zero in on the concepts and practices that are most significant to you and most relevant for improving your scores. Are you weak in geometry? Doyou have trouble writingtimed essays? Do you often run out of time in Reading because the passages take too long to get through? The key here is to identify your areas of growth and the concepts or strategies you must learn in order to get better. #2: Follow an ACT Study Plan As you use effective test-prep methods, you'll also want to have a long-term ACT study plan to help you stay on track. Building a study plan has many benefits and allows you to do the following: Familiarize yourself with all aspects of the ACT,from itsquestion types to its structure Spread out your practice tests so that you're not taking them too often or not enough Spend time prepping for each section, with a slightly bigger focus on your weaknesses Pace yourself in your prep so that you're not wearing yourself out too quickly Essentially, by using a well-thought-out plan, you can rest assured that you are studying everything you need to know for the ACT, and are studying it as effectively as possible.In turn, this will likely reduce the number of times you take the test. #3: Treat Every ACT Sitting Seriously Besides taking control of your test prep, make sure you're taking every opportunity to test seriously. In other words, don't treat any ACT sitting as a "throwaway" test! Every test is an opportunity to achieve strongscores for your college applications,and if you are applying to a "send all scores" college, admissions officers might not look highly on the fact that it took you six or more tries to hit your target scores. If you're really afraid of a school seeing one of your poorer score reports, you might want to considercanceling those scores. On a similar note, multiple sittings and large score fluctuations could raise red flags for ACT scorers, and your scores could even be withheld if ACT, Inc.,suspects possible cheating. To avoid this worst case scenario, approach every test with the intention of doing your best in all sections. #4: Devote Energy to Other Admission Factors, Too Along with taking the test seriously,make sure you're devoting energy to your other pursuits, all of whichmake up your college application in important ways. While test scores are an important part of your applications, so are your grades, your activities (such as clubs, sports, and community service projects),and your relationships with your teachers and counselor who might eventually write you letters of recommendation. All in all, don't drop everything in pursuit of the bestACT score. You don't want to stress yourself out too much by throwing things out of balance. #5: Take a Deep Breath Takingthe ACT is a nerve-wracking experience for most, if not all, students. Taking the ACT several times can be a great opportunity to learn how to calm your anxiety, clear your head, and focus on the test. However, you probably don't want to put yourself through the experience too many times! Thus, by prepping effectively and taking every test seriously, you'll conserve mental and emotional energy, not to mention bothtime and money! #6: Be Strategic About Your Score Reports Unlike the SAT, the ACT doesn't send a summary report of all your scores to your colleges. Instead, you have to send individual score reports from each test sitting (that you choose to send). It costs $13 per test date per report. If you took the ACT upwards of 10 times, thiscould add up to well over $100 to send all your test scores to a single school! Given all these considerations, you want to approach the ACT with a plan,both in terms of your test prep and your testing schedule. Read on for my recommendations for how to schedule your time and design a study and testing plan for the ACT. Quick Guide to Your ACT Testing Timeline This timeline works well for a lot of students. It gives you multiple test dates to retake the ACT but avoids excessive test-taking and lets you spread out your studying over the course of a year. This guide answers the question of how many times can you take the ACT while still leaving time and energy for all your other interests and responsibilities. Prep for the ACT the summer before junior year. You can draw on a variety of resources, including online courses, ACT Questions of the Day, official practice tests, prep websites, and ACT prep books. Register and take the ACT in the fall of junior year (September or October). September might be preferable, as your summer studying will be fresh in your mind and you won't be too busy with schoolwork yet. Depending on your scores, you can register to take the test again in the spring. Prep in the winter of junior year, and take the ACT again in the spring. The spring of junior year is the most popular time for students to take the ACT. If you aren't satisfied with these scores either, you can prep throughout the summer before senior year and take the ACT a third time in September or October, depending on your college application deadlines. If you still feel you've fallen short of your target scores or were unlucky and had a fluke test, you might be able to takeone more crack at itin December. Before registering and taking this test, though, check with the admissions officers at your colleges to make sure they will accept these test scores. Assuming you put in the effort to prep before the previous test administrations, hopefully you'll be able to focus on completing and submitting the other parts of your college applications in December of your senior year and won't find yourself retaking the ACT during this busy time. With this plan in place, you should be able to achieve your target scores within four tests. If you're ambitious and feel you have the skills to achieve your target scores earlier, you could move this schedule up a year and take the ACT as a sophomore. This way you'll be all set with your test scores and can focus on everything else going on in your life and with your college applications. Taking the ACT is valuable trainingexperience that can help you build up your scores, so try to leave yourself enough test dates to retake it if you wish. Just make sure you find balance between taking the ACT, crafting your college application, and making the most of your high school experience! What's Next? Has your test date snuck up on you, and you need to get in some last-minute studying? Check out our guide forraising your ACT score by 7 points with just 10 days of prep. Are you taking the ACT as a freshman? What about as a sophomore? Learnabout good ACT scores for 9th and 10th graders, and how these scores can predict your final scores. What's a good score on the ACT? A bad score? This article will help you figure out exactly what scores you should be aiming for in each section, and what you need to do to achieve them. Want to improve your ACT score by 4 points? Check out our best-in-class online ACT prep classes. We guarantee your money back if you don't improve your ACT score by 4 points or more. Our classes are entirely online, and they're taught by ACT experts. If you liked this article, you'll love our classes. Along with expert-led classes, you'll get personalized homework with thousands of practice problems organized by individual skills so you learn most effectively. We'll also give you a step-by-step, custom program to follow so you'll never be confused about what to study next. Try it risk-free today:

Aircraft Performance Case Study Example | Topics and Well Written Essays - 500 words

Aircraft Performance - Case Study Example With this said, there are both challenges and opportunities that the industry have faced since the time, some of which are discussed in the case study. The problem is that high demand for innovation and diversity in the industry calls for enhanced designs, performance, materials, development, and production of new high-performance jet aircrafts which must be made available while taking advantage of industry opportunities whiles overcoming industry challenges. For there to be growth in the industry, there must be a clear balance between customer demand and specification, and manufacturing of jet aircrafts. It is only when there is this form of balance that consumers and customers can have a feel of value addition in the jet aircraft industry (Travis, Carleton & Lauritsen, 2002). By exploring the opportunities and challenges that are within the industry therefore, a chance is being created for manufacturers to take advantage of what awaits them in the industry while being enlightened on what to avoid through the challenges. Industry opportunity. Advancement in technology, which has aided in the areas of research and development, designing and creation, production, and evaluation of finished products (Frode & Christos, 2005). Advantages with opportunity . Heightened research in jet engine production due to advancement in technology was the direct result of the three design principles which have been used in the industry since 1965. The three principles are dual-spool layout, variable stators, and the turbofan (Curtis, Rhoades & Waguespack, 2013). Together, these principles have been the basis of achieving high performance. Future utilization of opportunity. The future utilization of the opportunity of technological advancement is expected to focus mainly on durability and portability. That is, jet aircrafts that are produced in the future are expected to last longer and function within a more spacious limit so that a lot more

Argumentative Paper (Logical Fallacies) on Why Smoking is good for you Essay

Argumentative Paper (Logical Fallacies) on Why Smoking is good for you - Essay Example It instills a sense of brightness in you and the aromatic flavor it exudes will truly lift your sprits and make you feel better. Many of my friends, when feeling dejected and demoralized, resort to smoking in order to rev themselves up and I’ve seen that it works. Really, a smoker never feels lonely as he or she becomes capable of maintaining an intimate relationship with this indulgence. It’s like a courtship and it revitalizes your soul. Bad habit, they say. But believe me; they’re just incapable of recognizing the best and extracting it. Every human being will feel lonely at some point of time in their lives. Your friends may abandon you, your loved ones too. But believe me, your habit never does. So, any time you are lonely, you can depend on your cigarette. Just do not forget to carry a packet and a lighter in your pocket. I guarantee your habit will never desert you. I’ve seen people with such dependence, and the habit of smoking has come to their rescue every time they feel lonely and dejected. People make a big hue and cry about the negative sides of smoking and believe that cigarette causes cancer. They do propaganda and conduct campaigns against this habit to create awareness in youngsters. Tobacco companies are forced to carry statutory warnings on their packets that ‘Smoking Kills’. To me, this is absolute nonsense. How can cigarettes cause such a dreadful disease as cancer? Also, are all cancer patients smokers? Not at all! If you take the case 10 patients and analyze it, you will see that the majority of them are nonsmokers. If a person who smokes happens to have cancer, that doesn’t mean that all smokers will have cancer. It’s really a pity that we lay the blame on this harmless habit while the actual cause may be genetical or physiological. One of my near relatives has died of cancer but she has never so much as touched a cigarette in her entire life. There are many smokers who never had cancer. I know hundreds of them. So

Summary of The Pianist Essay -- essays research papers

The Pianist Summary From 1939 to 1945, the world merely watched while six million Jews were viciously executed by the Nazis. Never in the history of the world had man kind experienced such evil against one class of people. The Pianist, a movie directed by Roman Polanski, is a touching, yet brutally honest film about a man living under the unforgiving conditions of the Holocaust. Adrien Brody demonstrates spectacular acting skills while playing this man, Wladyslaw Szpilman. The story starts out in Warsaw, Poland, 1939, at the house of Szpilman’s Jewish family. Szpilman helped to support his family by playing the piano at different cafes and bars, and for the Polish radio station. By 1940, the Nazi force had already impacted many of the Jewish population. The Jewish were only allowed into some shops and restaurants, they had to walk in the gutters, and bow to the Nazis. On October 13, 1940, the Nazis issued an announcement stating that all Jews had to report to a â€Å"settlement† in Warsaw by the 31st and wear one-inch armbands with the Star of David printed on them. This was to dist... Summary of The Pianist Essay -- essays research papers The Pianist Summary From 1939 to 1945, the world merely watched while six million Jews were viciously executed by the Nazis. Never in the history of the world had man kind experienced such evil against one class of people. The Pianist, a movie directed by Roman Polanski, is a touching, yet brutally honest film about a man living under the unforgiving conditions of the Holocaust. Adrien Brody demonstrates spectacular acting skills while playing this man, Wladyslaw Szpilman. The story starts out in Warsaw, Poland, 1939, at the house of Szpilman’s Jewish family. Szpilman helped to support his family by playing the piano at different cafes and bars, and for the Polish radio station. By 1940, the Nazi force had already impacted many of the Jewish population. The Jewish were only allowed into some shops and restaurants, they had to walk in the gutters, and bow to the Nazis. On October 13, 1940, the Nazis issued an announcement stating that all Jews had to report to a â€Å"settlement† in Warsaw by the 31st and wear one-inch armbands with the Star of David printed on them. This was to dist...

Japanese Comfort Women Essay

It is estimated that between one and two hundred thousand female sex slaves were forced to deliver sexual services to Japanese soldiers, both before and during World War II. These women were known as comfort women and the Imperial Conference, which was composed of the emperor, representatives from the armed forces and the main Cabinet ministers, approved their use by Japanese soldiers. Walkom) The term â€Å"comfort women† refers to the victims of a â€Å"premeditated systematic plan originated and implemented by the government of Japan to enslave women considered inferior and subject them to repeated mass rapes,† said Michael D. Hausefeld, one of over 35 lawyers in his firm representing the former sexual prisoners in a class action lawsuit currently pending against the Japanese government. (Eddy) Since ancient times, prostitutes in Japan chose to sell their bodies either for family, poverty, or for saving her husband and her children. More or less, their sacrifices were seen as positive. But, being forced to become comfort woman by Japanese is seen as negative. The difference between the Japanese prostitutes and comfort women is that the comfort women did not choose to be trapped as a sex slave and they were not paid for what they did. In 1931, when the Japanese army invaded Manchuria, â€Å"comfort houses† made their first appearances. These comfort houses were created to provide the Japanese soldiers with outlets for their sexual needs. In the beginning, there were only a few comfort houses but after the Nanjin Massacre occurred in 1937, many more were added, basically to every place that the Japanese were stationed. (Walkom) After the Japanese soldiers slaughtered thousands of Chinese people in the Nanjin Massacre, they barbarically raped an insurmountable number of women. As a result, anti-Japanese sentiments grew and it became harder to fully occupy these lands. The government set up comfort houses to decrease disorder and give the approximately two million soldiers a place to satisfy their sexual needs. The Japanese did not have enough prostitutes to supply the needs of the soldiers so they commissioned civilians to develop comfort houses. At the time, only a small percentage of Japanese women were mobilized to â€Å"work† in comfort houses and they were all prostitutes to begin with. The majority of the comfort women were actually Korean women, who were forcibly taken from Korea to service the needs of the Japanese soldiers. After the war, the Japanese government destroyed all evidence of their involvement in Japanese comfort houses, enforcing that commercial businessmen were responsible for the movement of women. Many of the comfort women were kidnapped or deceived into voluntarily working in comfort houses. Once they were there, they were trapped and forced into prostitution. Some women reported that Japanese agents offered them good jobs or education. Others were told that each family in the village had to donate a daughter to the war effort. Many others were offered food, shelter and factory jobs. The Japanese also kidnapped young, unmarried girls when they had a shortage of comfort women. The ages of the girls in the comfort houses ranged from 15 to 19, with the minority exception of some younger girls and some older, married women. The girls were transported between military bases like cargo, under heavy guard in army trucks, trains, ship and bus. They were forced to lose their virginity before arriving at the bases to prepare them for having sexual intercourse with tens of soldiers every day. Many women contemplated death after this, as they believed their virginity to be more precious than life. (Henson) When living in the comfort houses, the comfort women lived in fear and desperation. They were unable to leave, as they were heavily guarded. Each day, they were penetrated by as many as 50 soldiers, until they were sore and bloated to the point of not being able to open their legs. If they were infected with a sexually transmitted disease, they received injections known as Injection 606. If infected enough times, they lost their fertility. In Japan, infected women were killed. Their food was mixed with cyanide, their bodies taken to a cave and finally, the cave was blown up with a grenade. The comfort houses made money off these women and it is believed that the Japanese government paid them, as most of the soldiers paid by coupons. As soon as the war was finished, the Japanese Imperialist guards disappeared without trace. Most comfort women describe the experience this way, † Suddenly, the soldiers came no more, and upon asking we found that the war had ended. † In other regions, as the Japanese committed â€Å"harikari†, the women were forced to do the same. In extreme cases, the women were put in a cave and blown up. After the war, many of the comfort women were too sick to be moved and were taken under the care of the American army. Most of the women were left with no place to go, as they were in a strange country with no money, and were too humiliated to go home. According to one comfort woman, † my body’s wasted, therefore I do not dare go home in fear of being ignored and looked down upon. † Even after the war ended, the comfort women were not free. Their guilty minds and inferiority complexes kept them from returning home and they stayed in foreign countries. The small amount that married, were often forced to separate after the fact that they were comfort women was known, or they were divorced because they could not have children. The victims are still suffering the pain physically and psychologically. More than half of them could not get pregnant, and most of them have chronicle diseases. Furthermore, the psychological impact on these women made them felt themselves dirty, ashamed that they disgraced themselves and isolated themselves from others. They are either afraid of getting married, or unable to ask for any commitment from their lovers. For those who got married, their marriage was unstable and unhappy due to their past. Some thought that they must have done something evil in their previous life that they have to be punished in this life. (Hicks) They go to tempos to chant sutras, to confess, to pursue liberation, and they even commit suicide. Although the period of time they spent at the Japanese military base was a small part of their life, what they had experienced caused an incurable impact on their health, marriage, mind, and social adaptation. Although the Japanese government continues to deny or minimize their involvement with comfort women, their defense is unraveling. A conference on â€Å"Japanese Crimes Against Humanity: Sexual Slavery and Forced Labor† was held last year, in which Japanese researchers delivered papers which claimed that the Japanese military, the rest of the government, and Japanese industry were all involved in the decision to provide sex slaves for the country’s soldiers. (Chunghee) Japanese historian Hirofumi Hayashi said: â€Å"The establishment and development of the military ‘comfort women’ system†¦ as not only carried out by the total involvement of every section of the military but also by administrative machinery at every level of the Japanese state†¦ In addition, we should not overlook that Japanese companies were their accomplices. † (Chunghee) Researchers from the Center for Research and Documentation of Japan’s War Responsibilities in Yo kohama showed that Japanese rubber companies were under government contract to supply 20 million condoms a year to armed forces once the decision had been made to provide sex slaves to the soldiers. Rumiko Nishino wrote that â€Å"high-ranking adjutants† commissioned by Cabinet and sub-Cabinet-level government officials implemented the distribution of the condoms. The availability of condoms to the general population became â€Å"almost nil. † (Chunghee) Last year, the Japanese appeals court overturned an earlier ruling that orders the government to compensate women who were forced to serve as sex slaves during World War II. Both sides had appealed that ruling. The plaintiffs because they thought the compensation was too small, and the government because they refused to pay. Duke) In deciding in favor of the government, the Hiroshima High Court said abducting women to use them as forced laborers and sex slaves was not a serious constitutional violation. Tokyo has admitted that its wartime army had set up brothels, and forced thousands of Koreans, Filipinos, Dutch and Chinese to serve as prostitutes, but it has refused to compensate these victims. Historians say as many as 200,000 women were forced into sexual slavery during World War II.